Welcome to the Sole Help Centre 👋

Subscription payment issues

Check these common issues...
S
Written by SOLE
Updated 1 year ago

Your payment details have changed

You can update your subscription payment details in Apple Billing or Google Billing.

Your payment was unsuccessful

Resolve in Apple Billing or Google Billing.

Your payment is overdue

If your subscription payment is overdue, you can make an immediate payment in Apple Billing or Google Billing.

You've cancelled your subscription but are still being charged 

There’s a one month notice period when you cancel. You'll still have access to SOLE.

Did this answer your question?